Privacy Policy
How Forterra Systems collects, uses, and protects your personal information.
Last updated: June 2026
1. Introduction
Forterra Systems Limited ("Forterra", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We collect information you provide directly to us, such as:
- Name, email address, phone number, and company name when you contact us or request a quote
- Payment information when you purchase our services
- Usage data and technical information when you use our platform
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to comments and questions
- Comply with legal obligations under Kenyan law
4. Kenya Data Protection Act Compliance
Forterra Systems complies with the Kenya Data Protection Act, 2019. As a data controller, we ensure that personal data is collected lawfully, used for specified purposes, and protected against unauthorized access.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
6. Your Rights
Under the Kenya Data Protection Act, you have the right to access, correct, delete, and object to the processing of your personal data. Contact us at info@forterra.co.ke to exercise these rights.
7. Contact Us
For privacy-related queries: info@forterra.co.ke
Forterra Systems Limited, Westlands, Nairobi, Kenya